Privacy policy
Privacy Policy
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, referring websites, and how you interact with the Site. We refer to this as “Device Information.”
Cookies and Tracking Technologies
We use the following types of cookies to improve your experience:
- Session identifiers: Allows the platform to store information about your session (referrer, landing page, etc.).
- Visit trackers: Used by our internal stats tracker to record the number of visits.
- Cart identifier: Stores information about the contents of your shopping cart for up to two weeks.
- Log files: Track actions occurring on the Site, collecting data including your IP address and browser type.
- Web beacons & pixels: Electronic files used to record information about how you browse the Site.
Furthermore, when you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”
How Do We Use Your Personal Information?
We use the Order Information to fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices). Additionally, we use this information to:
- Communicate with you;
- Screen for potential risk or fraud;
- Provide you with information or advertising relating to our products or services based on your preferences.
We use Device Information to help us screen for potential risk and fraud (particularly your IP address), and more generally to improve and optimize our Site.
Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us use your Personal Information as described above (e.g., our e-commerce platform and analytics tools).
Lastly, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, or otherwise protect our rights.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the Digital Advertising Alliance’s opt-out portal.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the email below.
Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, or if you would like to make a complaint, please contact us by e-mail at: skultsupport@gmail.com